Jacob Have I Loved - Until Now
Here in Canada, we have a clothing company by the name of Jacob. a little basic, a little trendy, mostly work-compatible, but also carrying some good basics and some fun stuff, it's been one of my go-to sources for clothing since... well, I wore Jacob in high school, and I still shop there often. Until now, as I mentioned above.
You see, Jacob told me the other day that they don't want my business any more.
How's that, you ask? Well, I was noticing that there were no dresses in size large, a dress I wanted to try on, as it looked promising, and I am in the midst of my annual spring dress binge. I asked, and was told to my great surprise that Jacob is phasing out size large in much of its merchandise. Not extra-large, mind, just large. So they now sell extra-small, small, and medium. Apparently they feel that large doesn't sell, or their demographic doesn't wear large, or some such thing. Large which, in their case, fits about a 12. incidentally, the average size of North American women. So it seems that their demographics have nothing to do with that of the continent on which they do business?
Which was not my case. Me, I had in the last 4 months bought 6 sweaters, two pairs of jeans, and a dress from them. But apparently, they don't want my business any more.
Does this seem insane to anyone else? It does, frankly, piss me off, and not only because I can't shop in one of my favourite stores anymore, but also because I'm being told that my business isn't worth their time. That I'm not the person they want in their clothes. That I am not their audience, never mind how long I've been wearing their clothes. That they want someone thinner, younger, hipper.
So now we're breaking up, since Jacob is leaving me like a first wife, angling for that fashionista trophy wife, instead. It's a shame, Jacob. I liked you, but now I'm pissed, and I kind of think you're an asshole.
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And I think I'm going to write a nasty letter to their head office. Anyone else annoyed by this and feel like joining me? Here's their contact info:
Boutique Jacob Inc.
6125, chemin de la Côte-de-Liesse,
Saint-Laurent, Quebec H4T 1C8 Canada
1-877-731-8877









14 Comments:
Seriously? That's brutal. I've bought a lot of work clothes from them too.
Fuck Jacob.
that 'hip' they are going for? It's mall hip. *shudder*
Good grief, yes! that is insane. Bastard people.
Really? Do they really think they can survive as a company without catering to that substantial part of the market? Only having size small and medium is a little weird.
I agree, it is weird but I suspect that they are trying to create an elitist appeal to their clothing - only women who are "perfect enough" will be able to wear their stuff. Not that I would fit in their stuff these days but it certainly means I wouldn't waste my money their. It's pretty disgusting, actually.
They are possibly making their smaller sizes larger, so people who typically wear large are now a 'Jacob medium'. I noticed that my Club-Monaco-size-6-ass is a 4 and sometimes 2 (!!!) in other stores.
Still pretty insane though.
M&C - the person in the store noted that the size 12 and 14 range is what they are cutting out, so I think they really are just not maknig larger clothes.
They were my staple pre K, but I havent' been able to get back into their clothes - too skinny for me. Maybe if I were taller :)
or more french. I would write, but I think they will just make fun of me.
I'm confused by this line: Jacob is phasing out size large in much of its merchandise. Not extra-large, mind, just large.
So are they still selling extra-large? Because that's just weird. Or did they never sell it?
That's ridiculous!! I could see, perhaps, phasing out extra-small or extra-large, PERHAPS. But Large?? Bunch weirdos.
I have a gift card for Jacod from last year, that I still haven't spent now. What if I don't spend it before they try to phase out Medium??
I just stumbled onto your blog, which is loveliness. First of all, Jacob sucks. Second and more importantly is that spider count on the side bar because you are deathly afraid of spiders but feel that you encounter an abnormal amount of spiders, like you're a spider magnet? Spiders suck.
The mombshell - that's it exactly on the spider count. EXACTLY. i worry that I am secretly, unbeknownst to me, so sort of spider queen. Blech.
Im so happy i found someone just upset as me!! this whole thing is crazy, I tried on a medium in a dress i fell in love with knowing i needed a large. That medium is not any bigger than a medium they had before. I was so mad when they said they may be phasing out size L, and frankly the sales associate seemed embaressed herself to have to tell me that cuz she knew it was crazy even though she was a size S. I talked to family and friends about this and most of them fitting a M said they dont wanna do business with a company that wants to pick and chose who their customers are now. Especially in this economy they shouldnt directly be telling people ``sorry we dont want your money here``, THATS CRAZY! I mean if they arent selling enough make less in the size, dont STOP selling the average size in North America completely. They better smarten up before more people find out, and they permanently start losing customers.
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